I ran across a recent “Talent 57” slide presentation by Tom Peters, and it gave me a lot to think about…
Here’s how Tom defined an organization:
Enterprise (at its best): An emotional, vital, innovative, joyful, creative, entrepreneurial endeavor that elicits maximum concerted human potential in the wholehearted service of others.
Of course, in Tom’s slides that definition was printed in bold lettering with underlining and exclamation points… but the words themselves are powerful enough. What would it be like if I created this kind of environment in the world I work in? That’s worth pondering. Vital… innovative… creative… entrepreneurial… emotional… joyful… concerted (collaborative) effort… maximizing human potential… wholeheartedly in service… Wow.
Tom also shared a slide that identified the critical “beliefs” in a professional service firm, which – as a learning leader in an organization – is the kind of environment I work in. From the bullet points, I gathered the following about how to maximize our leadership of these folks:
> Recognize that we are in a profession, and have a calling to excellence. We need to tap into our collective passion to make a difference through our work.
> It’s important that we have a point of view, something that we stand for, a perspective that sets us apart and has the potential to make a dramatic difference.
> We need to build our client relationships to the level of trusted adviser. We have to care about their success and be in it for the long haul.
> Our sulutions shouldn’t be run-of-the-mill – we should go for the “wow” factor, something that really “rocks our client’s world.”
Having seen Tom Peters speak a number of years ago, I can well imagine how this speech came across. Tom’s own passion is evident in his use of language (always dramatic) and text style (always bold). He’s the kind of guy that gets up on the soapbox and exhorts us to step up in our own work. I have to say that these thoughts got to me. (See what happens when you surf the net?) I’m still pondering how these insights change the way I approach my work, but I can tell you that they will. I’m passing these along for your own consideration.
Vital… Joyful… Maximizing human potential… Wholeheartedly in service… Mmm….